Full-Time DaySchool Position

The weekly hours for a full-time Dayschool Trainer range from 25 to 40 hours, with the average being 33 hours over a four week period, depending on the number of dogs and time of year. This position is run on a four week rotation and you must be available for each of the shift times as listed.

You must be available Monday to Friday for ALL full-time Dayschool shifts. The full-time shifts are:

6:00am – 3:00pm
7:00am – 4:00pm
8:00am – 5:00pm
9:00am – 6:00pm
10:00am – 6:45pm

Job Description

As a Dayschool Trainer, you are responsible for the flow, function and management of day-to-day operations of Dayschool during your scheduled hours. From interacting with dogs, supervising play, taking dogs on their daily walks, practicing skill reinforcement, documenting each dog’s progress, and following a cleaning schedule, each day will require flexibility, awareness and teamwork. You are comfortable around dogs of all breeds and sizes, and willing to develop your handling skills and proficiency at canine communication, signals and play styles. You will be part of the team responsible for engaging all dogs mentally and physically throughout the day, so quick reflexes and a keen eye are important too. You will document each dog’s progress to ensure clients are receiving an accurate reflection of how their dog interacts and progresses through his/her Dayschool experience. Your overall role is to provide exceptional support to our customers while they are away from their dog.

Key Duties and Responsibilities

• work with your team to oversee the flow, function, and operations of Dayschool to ensure all needs of clients and dogs are being met according to Clever Canines standards and expectations

• welcome everyone who enters the facility to make them feel important, valued and comfortable

• check in, interact with, walk, clean up after, and check out dogs

• assist in the development of policy and procedures unique to Dayschool

• supervise play, practice skill reinforcement, engage dogs

• provide daily progress updates for every dog through our database for monthly report cards

• ensure all progress and daily updates are tracked and recorded

• document client conversations, requests, compliments, concerns, etcetera in our database and communicate to the Dayschool manager and/or office team as necessary

• be accountable for the cleanliness of the facility, and understand client impressions and quality control

• phone clients when necessary, such as for dog’s first day

• be the liaison with and warmly welcome any other Clever Canines team members who are utilizing the space for clinics, workshops or other classes

• on closing shifts, help with set up of packshack to prepare for the scheduled evening class/event (if applicable)

• ensure all required materials are noted and communicated for stocking and restocked as required

Skills and Attributes

• customer service driven

• pure interest in canine play, behaviour, and communication styles

• solid conflict resolution skills

• understanding of how to use empathy to motivate, encourage and/or support

• confidence with all breeds, ages and behaviours

• high level of physical fitness

• natural enjoyment of the outdoors in all conditions

• positive attitude

• open mind

• open to constructive criticism and coaching

• time management skills

• sales and marketing skills

• ability to work independently

• responsible and reliable

• ability to take initiative

• passion for helping people and their dogs achieve a balanced lifestyle

• flexibility in work hours

• basic computer skills

Wages and Benefits

The salary for Dayschool Trainers begins at $15.00, paid hourly. You will receive health benefits and two weeks vacation annually. You will receive minimum wage for all field training shifts and mandatory staff meetings. Becoming part of the Clever Canines team also gives you additional perks, such as free training programs, a great discount off Dayschool and visits, free Club Evolve membership, staff discounts at various retailers, and more.