club360dayschool

welcome to dayschool

Everything you need to know about dayschool can be found here. Please take some time to read the information and become familiar with the expectations, requirements and other important details.

first day?

Thank you so much for letting us play with your dog!  We truly appreciate the trust you have placed in our team to care for your fur-child.  Our compassionate and dedicated team will provide the best care for your dog, and help him or her make new long-lasting friends.

paperwork

A registration form, and signed release form, for each individual dog, must be submitted to our office prior to your dog’s participation in dayschool.

dayschool registration form

dayschool release liability form

If these forms are not submitted prior to your dog’s first visit, clevercanines will not be able to accept your dog into the classroom.  If the forms are ‘on their way’, your dog will be crated until we receive the forms.

This information helps to ensure safety for your dog and those already in our care.  It also provides the necessary details needed to put them in appropriate groups, as well as provides our team with your unique command list that we will use during skill reinforcement.

what to expect

We recommend giving yourself a little extra time on your dog’s first classroom visit so our team can provide a tour of how things are set up.  It’s also important to bring your dog into our facility when they are calm and relaxed, so giving yourself some extra time can help ensure your dog doesn’t pick up on you feeling rushed.

Our team will phone you mid-day and let you know how your dog is doing.  It is important to us that your dog is having fun and able to relax in our environment.  It’s equally important that you feel relaxed knowing how your dog is doing, so the phone call will allow us to give you feedback as well as answer any questions you might have.

be sure to…

It’s important that you take the time to read all the information found on this dayschool tab.  It’s critical that you understand our booking details, the expectations, requirements and policies of dayschool.  If you have any questions, please do not hesitate to call or email us.

(403) 226 BARK (2275)   |   dayschool@clevercanines.ca

booking details

hours

6:00am to 6:30pm, Monday to Friday
You can drop-off or pick-up your dog anytime within these hours.

We are closed all statutory holidays, Easter Monday, and the week between Christmas Day and New Year’s Day.

location

dayschool is held at the clevercanines packshack, just three blocks north from Chinook Mall, and east of Macleod Trail by one block.

320 55 Avenue SW    click here for a map

There are parking spaces in front of the building, as well as along 55 Avenue and also 2 Street.

pick-up and drop-off

The facility will be open for drop-offs at 6am.

Your dog must be picked up by 6:30pm.  Any dogs not picked up by 6:30pm will be crated until you arrive at the packshack.  If you are going to be later than 6:45pm, please CALL clevercanines at (403) 226-BARK (2275).  If there is an evening class in session at the packshack, your dog will remain crated until your arrival.  Please note that there is not an evening class every day, nor do we offer boarding services. If your dog is not picked up 30 minutes after closing time the dog will be taken to an overnight boarding facility of clevercanines ltd.’s choosing and at the owner’s expense.

upon arriving

Please give your dog an opportunity to eliminate prior to entering the packshack.

Bring your dog into the packshack on leash and under control.  clevercanines trainers will manage overall arousal levels while your dog is at the packshack, which includes managing barking and jumping up.  To support this atmosphere please ensure you enter the packshack with a quiet dog and do not allow them to jump up against the walls.

dayschool team member will greet you in the entrance area and proceed to check your dog in.  A trainer will bring your dog into the play area; do not allow your dog into the play area until a trainer has brought them in.

need assistance?

Should you require assistance or extra attention, please leave your dog in your vehicle until after you’ve checked in.  Our team will be happy to offer the support you need once you are ready.

daily routine

play

Socialization and play will be managed by our trainers and all interactions are constantly monitored.  Dogs of all sizes and breeds are encouraged to interact with one another.  Play may be continuous or broken up in to shorter time periods, segmented by training and command reinforcement.  Trainers may keep a dog on leash or hands-free in order to safely incorporate them into a play session.

walk

Each day we will take your dog on a minimum one hour outdoor on-leash excursion that will include both walking and skill reinforcement with his or her friends.  Weather may impact the length of our walk – to find our how, visit our policy section.

training

Throughout the day, clevercanines will be practicing skill reinforcement using your individual command list.  Training techniques will support your goals and experiences in other clevercanines courses.  Training may also include high value motivators for your dog – their ‘currency’ will be available to trainers’ use during training sessions.

rest

Dogs are scheduled to have two naps a day, lasting no longer than one hour at a time. Adequate rest is important to managing arousal levels and ensuring you dog stays balanced and relaxed.  Rest also allows your dog to take a break from the action should they want it.  Some dogs enjoy play but also enjoy their ‘alone’ time and may get irritated if they are not able to access an area to relax and rest away from the other dogs.  Some high energy dogs may require more than one hour of rest; if they do require additional downtime it will be provided on a as-needed basis and in shorter durations.  Shorter rest periods could be anywhere from a few seconds to 10-20 minute time outs.

report card

Trainers’ main focus is the safety of the dogs attending dayschool, therefore in-depth feedback will not be available during drop off or pick up time.  To communicate to you how your dog is doing, you will receive a report card once a month that will provide an overview from our team members as to how your dog did during their stay.  These report cards will show specific comments from the trainers on each day your dog attended dayschool.  The report cards will offer insight into an individual dog’s progress.  If you require feedback prior to receipt of your dog’s regularly scheduled report card, please contact dayschool@clevercanines.ca to arrange an additional interim report card or to have a conversation with one of the trainers.

management

clevercanines trainers will manage overall arousal levels while your dog is in dayschool.  A structured environment is extremely important to ensuring your dog remains balanced, thinking, and learning while in the classroom.  Trainers will ensure that all dogs are respectful of the environment – no marking, jumping up on walls or excessive barking will be tolerated.

supervision

Supervision will be all day while team members are interacting with your dog through play and training.  When dogs are crated, they may be left inside the packshack, which will be locked, on their own for the duration of the other group’s on-leash walk (up to a maximum of 1 hour).  In case of an emergency, the business next door has access.

requirements

socialization and behaviour

dayschool is designed to be a fun, relaxed training environment.  Dogs who attend dayschool should be good with other dogs.  If your dog has attended pupstart, core and/or the club360 Go Play socialization classes without incident or concern, they are welcome at dayschool.  If there are any concerns about your dog’s behaviour while at dayschool, staff will inform you immediately.  Every effort will be made to work with you and your dog to ensure a polite, enjoyable experience for all dogs.  However, staff retains the right to remove your dog from dayschool at their discretion.

If you have any concerns or questions about your dog’s behaviour and would like them to attend dayschool, please contact a clevercanines instructor.  Our staff would be happy to work with you and your dog to work towards your dog being comfortable in dayschool.

dayschool is not for all dogs.  While off-leash play and interactions can be enjoyable, some dogs find it stressful and overwhelming.  Our staff will make every effort to ensure your dog’s comfort and enjoyment while at dayschool, however if they are not enjoying their experience we will let you know and offer other recommendations for your dog.

Normal canine socialization will include contact between the dogs and may result in nicks, bumps and/or scratches on your dog.  Staff will provide structured playtime, downtime and on-leash walks to minimize high arousal levels.  Please note that excited play and wrestling may still occur.

While working with your dog, trainers may employ the use of different tools and motivators.  This might include play, toys or food.  Any concerns with the use of those tools should be communicated via your intake form.

identification

All dogs must have identification in the way of tags.  In addition to their city license, tags should include their name, and your contact information.

equipment

All dogs must have a properly fitted martingale collar.  This will help to ensure safety while on walks as it is less likely that a dog could pull out of their collar.  You may wish to remove tag silencers as it’s possible that they may get dirty, damaged,  fall off, or get lost during your dog’s dayschool visit.  (If you are a core graduate, you may purchase a new tag silencer for $10.)  Please do not leave leashes, or any other equipment behind at the packshack.

crate training

Dogs should be crate trained prior to their participation in dayschool.  All dogs will receive regular downtime; this relaxation period will be done in individual crates.  This relaxation time is specifically designed to ensure your dogs remain in a balanced state of mind.  By ensuring our dayschool dogs do not reach an excessively high arousal level we can better manage interactions and help ensure all dogs enjoy their time in dayschool as well as respond (think and learn) while in our environment.  If your dog is not crate trained please contact a clevercanines team member for tips and/or a private session to ensure your dog can participate in all the dayschool fun AND have appropriate relaxation time.

spay and neuter

clevercanines welcomes all dogs, intact and altered.  If your female dog is in heat or you suspect she may be in heat, do not bring her to dayschool.  clevercanines will not be responsible for unplanned pregnancies.  If you are unsure or would like more information on the symptoms that your dog may be in heat please speak with a clevercanines team member.

vaccinations and health

clevercanines dayschool welcomes all healthy dogs.  dayschool does not require a specific set of vaccinations, however clevercanines does recommend Dr. Jean Dodds’ vaccination protocol, which includes the following:

  • 9 – 10 weeks old: Distemper + Parvovirus, MLV
  • 14 weeks old: Same as above
  • 16 – 18 weeks: Optional, if done, same as above
  • 1 year old: Distemper + Parvovirus, MLV (optional titer)
  • Perform vaccine antibody titers for distemper and parvovirus every three years thereafter, or more often if desired.
  • Note that the above vaccine protocol is offered for those dogs where minimal vaccinations are advisable or desirable.  The schedule is recommended by Dr. Jean Dodds and not to be interpreted to mean that other protocols recommended by a veterinarian would be less satisfactory.  It’s a matter of professional judgment and choice.
  • Information taken from: http://drjeandoddspethealthresource.tumblr.com

Please note that interactions and contact with other dogs will expose your dog to higher risk of contracting bacterial infections like Bordatella.  Bordatella is also known as kennel cough and can be likened to a human common cold.  It is considered contagious and treatable.  There are at least 40 agents capable of initiating Bordatella and vaccines will only protect against two of these agents.  Your dog may also be exposed to other bacteria and viruses.

If your dog is presenting symptoms of illness or you suspect they have been exposed to lice, ticks or fleas, do not bring them to dayschool.  Symptoms may include, but are not limited to: diarrhea, lethargy, excessive sneezing or coughing, pain or limping.

policies

cold weather policy

When the weather drops below -10, daily walks may be altered based on actual temperature and the dog’s physical coat.  Walks may be shortened to a minimum of 20 minutes and may or may not be repeated in the day.  On days like this, we will increase the amount of mental stimulation in the classroom.  The length of time spent outside will be posted in your report card.

If your dog has a sweater, jacket, head-muff, or boots that they typically wear at a certain temperature, please ensure you have your items clearly marked with your dog’s name before leaving it for the dayschool team.  clevercanines is not responsible for lost articles of gear or clothing.

If you have a concern with your dog going out for walks at a certain temperature, please notify us at dayschool@clevercanines.ca

expiration policy

All visits purchased have an expiration date based on how you purchased your days:

single day purchases = 6 months from date of purchase
16 visit package = 2 months from first booked visit of package
24 visit package = 2 months fromfirst booked visit of package

cancellation policy

Should you need to cancel your reservation in a classroom, you can easily do so through the event reservation system. Your account will be credited so you can use that visit at another time. Cancellations with less than 24 hours notice will result in a forfeit of payment and will debit the number of visits purchased on your account by one.

For complete terms of our cancellation policy, click here.

the team

dayschool stay
pack walk

tracie and dogs_crop

beast in tunnel

finnJJ resting